Gallery 1 and Gallery 2
Your order will be packaged with the greatest care, so that it reaches you safely.
Before being packaged in strong and durable purpose made artwork tubes, our art prints and photographs are covered with glassine paper to protect them against dust and fingerprints. They are then rolled and inserted in the artwork tubes. We believe these are the most secure containers available to ship art prints worldwide. You will receive your artworks in the same pristine condition as when they left our workshop.
After you receive your artworks, we invite you to recycle paper and container as all our shipping material is recyclable.
We want your prints to be the best art reproductions you have ever bought! We do not have any prints made in advance, collecting dust ou our shelves. So, we produce them for you, individually, after we receive your order. It can take up to 5 working days to make our Gallery 1 and Gallery 2 prints, depending on the specific production time of the items you have chosen.
Once your order leaves our workshop we will send you a shipping confirmation email to let you know your artwork is on its way and will arrive in the next few days.
Gallery 3 items are of various sizes, weights and materials. Packaging is not standard and may require special care and protection. As we want to make sure you receive your artwork in perfect condition, shipping procedure may take some extra time.
Damaged during transit
Obviously, we cannot control delivery drivers handling our orders along the way. Although it rarely occurs, if your package arrives damaged, simply contact us and we will get a replacement order sent to you in the shortest delay. Please let our customer service team know what kind of damage your item underwent by quickly taking a picture of it. Pictures of the packaging would also be very helpful so we can make sure this does not happen in the future. Please forward pictures by e-mail.